Complaints and feedback

Suggestions and Feedback Form

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Complaints Form

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately.

Leave feedback via NHS.UK

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

GP patient survey

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

NHS Friends and Family

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Monthly Friends and Family Test Results

Results  Jan-24 Feb-24 Mar-24 Apr-24 May-24
Very Good 61 186 402 488 500
Good 28 41 97 112 111
Neither 2 2 15 19 17
Poor  1 2 5 5 5
Very Poor  1 0 3 4 3
Total 93 231 522 628 636