Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system via the link at the top of this page

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • bring the paper form to the surgery and place it in the request in the box provided in the foyer
  • post it to us with a stamped addressed envelope

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Dispensing Services

Patients residing more than one mile from a chemist are registered as dispensing patients and are able to obtain medication from the Practice dispensary. The charges for obtaining a prescription are the same as those dispensed via the chemist.

Dispensing patients can request a repeat prescription by telephoning the Ullesthorpe Surgery on 01455 209286, handing in a request at reception, placing a request in the letter box at Ullesthorpe Surgery or in the prescription box situated in the foyer at Broughton Astley Surgery.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription fill in our medication query form.

Medication reviews

Patients on repeat medication will be required to have an annual medication review. This is usually undertaken by a Practice Pharamacist.  When a patient is due for a medication review a notification will appear on your repeat prescription slip or, alternatively you will be contacted by the surgery to make a telephone consultation appointment with the Practice Pharmacist.

If you do not have a medication review when required this could result in the re-issuing of your prescription being delayed. 

Prescription charges

Find out more about prescription charges (

What to do with old medicines 

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Electronic prescription service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

For further information on:

  • Choosing a pharmacy or other dispenser
  • Cancelling or changing your choice of pharmacist or dispenser
  • What can I do if I'm unhappy with the process?

Go to Electronic prescriptions